Legal notice - Toledo Monumental

Legal Notice – General Conditions of Use

The purpose of these General Conditions is to regulate the conditions of use of the Website toledomonumental.com (hereinafter referred to as “the website”), owned by ARCHBISHOP OF TOLEDO, (hereinafter referred to as ARCHBISHOP), with NIF R4500002C, domiciled at Calle Arco de Palacio, 3, 45002 – Toledo and which can be contacted through architoledo@architoledo.org and telephone 925224100.

Conditions of access

The purpose of this website is to provide information about our services and activities. Its use implies full acceptance by the user of these conditions, so if you do not agree with the content of the same should refrain from using the web, as well as the services offered on it. ARCHBISHOP reserves the right to make the modifications it deems appropriate, being able to modify, delete or include, without prior notice, new content and/or services, as well as the way in which they are presented and located and the conditions of use of the web.

The User accepts that access to and use of the website and the contents included therein takes place freely and consciously, under his or her exclusive responsibility, and consequently undertakes to:

Not to use the website to carry out activities contrary to the law, morality, public order, in general, and to use it lawfully and honestly in accordance with these General Conditions, as well as to refrain from any act that could damage, disable, overload or deteriorate the website and/or prevent its normal use and utilisation by the rest of the Users.
Not to manipulate or alter any content of the website without the express written consent of its owner. Any alteration, modification or manipulation without the consent of the owner shall exempt the latter from any liability whatsoever.
Not to reproduce, copy, distribute, publicly communicate, transform or modify the contents, unless you have the authorisation of the owner of the corresponding rights or it is legally permitted; as well as delete, avoid or manipulate the copyright and other data identifying the rights of ARCHBISHOP or its owners incorporated to the contents, as well as the technical protection devices, or any information mechanisms that may contain the aforementioned contents.
Not to introduce or spread in the web, data programmes (virus or any type of harmful software) susceptible to cause damage to the web.Not to introduce or spread in the web, data programmes (virus or any type of harmful software) susceptible to cause damage to the web.

ARCHBISHOP does not guarantee the availability and continuity of the website and accepts no liability for any damages that may arise, nor for any technical defects, including viruses or other harmful elements, whatever their nature, deriving from the use of the information and material contained on the website.

Use of cookies

In order to provide a better service, ARCHBISHOP can store in the User’s computer small information files called cookies, used for the proper functioning of some of the services offered, as well as to perform usage statistics, diagnose problems on the web, and for the administration of some of the services offered. To limit or restrict the acceptance of cookies on your computer, you can configure your browser for this purpose. For more information, please visit our cookies policy.

Responsibilities

The user will be liable for damages of any nature that ARCHBISHOP or any third party may suffer as a result of a breach of any of the obligations to which he/she is subject by these General Conditions.

ARCHBISHOP does not assume any responsibility nor does it have any control over the possible hyperlinks contained in the web to external contents; nevertheless, it will remove those links that include illicit contents as soon as it becomes aware of it.

Intellectual and Industrial Property

The User acknowledges that all the contents of the website and, specifically, all the information and materials, the structure, selection, arrangement and provision of its contents, programmes and development of applications used in relation to them, are protected by intellectual and industrial property rights owned by the owner of the website or, where applicable, by third parties.

In no case shall access to them or their use by the User imply any kind of waiver, transmission or total or partial transfer of such rights, nor confer any right to use, alter, exploit, reproduce, distribute or publicly communicate such content without the prior and express authorisation specifically granted for that purpose by ARCHBISHOP or the third party owner of the rights affected.

In the event that any User or third party considers that any of the contents have been introduced in the web with violation of their Intellectual or Industrial Property rights, they must send a notification to ARCHBISHOP identifying themselves and the holder of the intellectual or industrial property rights allegedly infringed, providing title or accreditation of the representation of the aforementioned rights.

Data protection

For information about how we use your data, please see our Privacy Policy.

General terms and conditions

Purchasing procedure.
To purchase the TOLEDO TOURIST WRISTBAND, all you need to do is click on the access button provided for this purpose.

ARCHBISHOP reserves the right to modify the commercial offer presented on the website (regarding products, services, prices, promotions and other conditions) at any time.

ARCHBISHOP will make every effort within its means to offer the information contained on the website truthfully and without typographical errors. In the event that at any time there is an error of this type, it will be corrected immediately. If there is a typographical error in any of the information about our products, and any ARCHBISHOP has made a purchase decision based on this error, ARCHBISHOP will communicate this error to the ARCHBISHOP, having the ARCHBISHOP the power to cancel the purchase without any cost on their part or adhere to the conditions and / or price again communicated.

The photographs shown are merely indicative and not contractual and there may be variations.

Prices and payment

The prices indicated on the website include Value Added Tax (VAT) and are expressed in Euros.

TOURIST WRISTBAND: 14€

UNDER 11 YEARS OF AGE: FREE ENTRANCE

REGISTERED IN TOLEDO:2€ and Sunday afternoons free entrance (In order to enjoy free entry to our monuments, you must show your ID card at the entrance or a certificate of registration. You can only enter once a day and only during the regular opening hours of each monument).

The products purchased must be paid for by one of the following methods:

Apple Pay.
MasterCard, Visa, Discover and American Express
Paypal
Alipay, Wechat… etc

Visa and MasterCard have developed a secure payment system in an SSL Internet environment. The Secure Electronic Commerce system is based on the card issuer (bank or savings bank) identifying the cardholder before authorising payment over the Internet.

Your card details and password are protected by this security system from the moment they are entered. This window is out of the control of ARCHBISHOP, being the responsibility of its Issuer any incident that may arise with the same, and you should contact your entity if you find yourself in this hypothetical case.

Shipping method and cost

When you purchase the TOLEDO TOURISTIC WISTBAND, you will receive a QR code by email (make sure you enter your email address correctly) which you can exchange for the wristband at any of the seven monuments.

Right of withdrawal

Due to the nature of the purchase, the right of withdrawal does not apply. Tickets cannot be exchanged or refunded. If, for any reason, a date has to be changed, the show in question will be moved to another date. The cancellation of the show will be the only admissible cause for the refund of the amount of the same (Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws).

Confidentiality

Any information communicated or made available by either party to the other or to which either party has access shall be considered confidential and may not be disclosed, displayed, reproduced, copied, discussed with third parties, or used by either party for purposes other than those for which it was communicated.

Applicable law and jurisdiction

These General Conditions shall be governed by the provisions of Spanish law. For any questions that may arise between the parties in relation to the interpretation and execution of this document, both parties expressly agree to the jurisdiction of the Courts and Tribunals of Toledo, renouncing any other jurisdiction that may correspond to them.

Online dispute resolution:

In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission has an online out-of-court dispute resolution platform available to consumers. You can access it via the following link:

On this website. Consumers will be able to submit their complaints through this platform.